Name of company

Root & Therapy

Contact details

Email: info@rootandtherapy.co.uk

Data Protection and Privacy Policy

Introduction

At Roots & Therapy, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the British Association for Counselling and Psychotherapy (BACP) ethical guidelines.

Data We Collect

Personal identification information (e.g., name, email address, phone number)

Health and wellbeing information relevant to therapy sessions

Communication records (emails, messages)

How We Use Your Data

To provide and manage counselling and therapy services

To communicate with you regarding appointments, sessions, and updates

To comply with legal and ethical obligations

Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or damage. Your information is stored securely and only accessible to authorized personnel.

Your Rights

Under GDPR, you have the right to:

Access your personal data

Request correction or deletion of inaccurate or incomplete data

Restrict or object to processing

Data portability

Withdraw consent at any time

Confidentiality

We adhere strictly to BACP ethical guidelines on confidentiality. Your personal and therapy information will not be shared without your explicit consent unless required by law.

Data Retention

We retain your data only as long as necessary for the purposes outlined and in accordance with legal requirements.
 

Contact Us

If you have any questions or concerns about your data or this policy, please contact:

Roots & Therapy Email: info@rootsandtherapy.co.uk Phone: